Managing IT services in-house can be quite cumbersome. It takes significant resources and expertise to have the optimal IT environment. While IT remains a crucial function in every organization, the lack of IT support creates tons of inefficiencies and financial waste. Companies more often than not, they turn to Managed Services Providers (also known as Managed IT Services) to outsource their IT operations.
MSP’s are Information Technology firms that provide end-to-end IT service and support to client. Essentially, they enable a company to outsource their IT operations to for a flat monthly fee. The fees are determined based on the number of services being rendered and the number of devices being supported. MSP bring a wide range of experiences and expertise to help provide reliable support at a much lower cost than in-house IT support.
Outsourcing IT operations to an MSP can create great efficiencies in uptime and significantly reduce an organization’s IT spend. There are many benefits in working with MSP, including reducing downtime, controlling IT spending, boost productivity, and gain a technology competitive edge over your competitors.
MSP’s are Information Technology firms that provide end-to-end IT service and support to client. MSP bring a wide range of experiences and expertise to help provide reliable support at a much lower cost than in-house IT support.
System downtime carries hidden costs that most business owners tend to overlook. Downtime lasting more than a couple of hours could have damaging consequence, such as loss of transactional revenue, cost of repair, loss of goodwill from customers, and loss of business opportunity. Because of their dependencies on technology to run their business, SMB’s can no longer afford technology issues that impact their mission-critical systems. MSP’s are tasked with taking a proactive approach to reduce downtime so that it does not impact the business.
Reduce & Control IT Spending
Businesses working with an MSP will pay one flat fee for their services. This will include coverage for all the system that are within the scope of service. With this type of pricing model, a business will enjoy les overhead, access to expertise and exceptional capabilities, less downtime, and scalability. MSPs have the best in class tools and technology needed to streamline processes and procedures.
Employee morale is at its highest when there is harmony with their technology. Employees get frustrated when they must waste precious time restarting, restoring, troubleshooting, and talking to tech support. While they’re focusing on tech related issues, the company is facing a financial impact due to their waste of productivity. This can be avoided by working with a Managed IT Service provider who can take on a proactive approach to mitigate technology failure.
Technology Competitive Edge
In today’s competitive landscape, it pays dividends to keep up with your technology. Your competition is working aggressively by using cutting edge technology to expand their market share. Therefore, to stay relevant in your space, you must prioritize the technological advancement to grow and attract new customers. Managed IT Service providers are at the forefront of technology.